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Milwaukee-area union familiesVirtual intensive outpatient support for Milwaukee union families.
If you work a shift, drive a route, or run a household in the Milwaukee area, real treatment should not mean disappearing for a month. Shift is a virtual intensive outpatient program for substance use and co-occurring mental health, built around a working schedule. Start with a call, and we will verify your specific benefits before you commit to anything.
The honest version.
We are out of network with commercial carriers, and in-network credentialing is in progress. Many Milwaukee-area workers carry a union health and welfare plan layered on top of a commercial network, and those plans often include an out-of-network behavioral benefit. We verify your specific benefits and tell you the real out-of-pocket number before you start. We do not waive cost-shares and we do not tell you treatment is free.
Treatment that fits around the job, not against it.
Virtual intensive outpatient is designed for working adults: morning, afternoon, and evening cohorts, all by secure video. It is an outpatient program, not a residential facility, so there is no leaving the family or the job site.
Keep your shift and your privacy
Attend from a private space at home or before or after a shift. Substance use treatment records are protected under 42 CFR Part 2, a stronger federal privacy standard than ordinary medical records, so seeking help does not have to follow you around.
We handle the benefits call
Send us the front of your card and any plan or fund materials. We read the plan document, pull the actual out-of-network behavioral numbers, and translate them into what a week of care would cost you.
Wherever you are starting from.
Every path below routes to the same first step: a short, confidential call. Pick the one that sounds most like your family.
Keep your card, your job, and your shift
Evening virtual treatment built for union members who cannot take thirty days off the book.
Read more For spouses and partnersYou can start the call
Most calls come from a spouse or partner. You do not have to have it figured out first. We take it from there.
Read more For working parentsGet help without leaving home or work
Virtual intensive outpatient for parents who cannot disappear for a month. Evenings and around your schedule.
Read more EveningsReal treatment, after work
An intensive outpatient program with evening cohorts built for people who work days.
Read more Alcohol useWhen drinking stops working for you
A virtual program for adults who want to stop or cut back without disrupting their job or their privacy.
Read more Anxiety and substance useTreat both at the same time
Anxiety, depression, and the drinking or use that goes with them, addressed together, with psychiatry on the team.
Read more Young adults (18 to 26)Built for the years that are hard
A virtual program for young adults dealing with anxiety, depression, and substance use, often covered by a parent plan.
Read more DUI / OWIDocumented for court and evaluators
An intensive outpatient program fully documented for your attorney, your evaluator, and your employer requirements.
Read more CDL / DOT return-to-dutySAP-aligned, for drivers
A virtual intensive outpatient program documented for the DOT return-to-duty process under 49 CFR Part 40. We work with your SAP.
Read more After residentialStep down without stepping back
A virtual intensive outpatient program that follows a residential or detox stay and coordinates with your aftercare plan.
Read moreUnion health and welfare plans, and Anthem BCBS Wisconsin.
A large share of working adults in the Milwaukee area carry Anthem Blue Cross Blue Shield of Wisconsin, often with a union health and welfare plan layered on top. Those layered plans can include a richer out-of-network behavioral benefit than a standard commercial PPO. The plan document is the source of truth, and we read it with you.
How the out-of-network benefit works
A plain-English look at how out-of-network behavioral coverage works on an Anthem BCBS Wisconsin plan, including when a union health and welfare plan stacks on top.
Read more Drivers and package handlersFor Teamsters members and their families
Mental health and substance use support for drivers, feeder drivers, and package handlers, delivered virtually so you keep your job, your hours, and your privacy.
Read morePlain-English answers.
Is Shift in-network with my plan?
No. We are out of network with commercial carriers, and in-network credentialing is in progress. Many plans include an out-of-network behavioral benefit, and a union health and welfare plan layered on top can make that benefit richer. We verify yours specifically before you commit.
I have a union health and welfare plan. Does that change anything?
Often in your favor. Multiemployer health and welfare plans frequently rent network access from a carrier and then layer their own out-of-network behavioral coverage on top. The plan document, not the carrier brochure, is what we read. Send us the front of your card and any plan-issued materials.
Do I have to travel for treatment?
No. The entire program is virtual. You attend from a private space at home or around your shift. It is a fully telehealth outpatient program.
Will my employer find out?
No. Substance use treatment records are protected under 42 CFR Part 2. We do not release information to your employer without your written consent, except where the law requires it or safety is at risk.
How fast can I start?
Typically same or next business day for the clinical assessment, and within the same business week for program start, once benefits and any authorization are confirmed.
Start with a call.
Tell us a little about the situation and we will verify your specific benefits and tell you the real cost before you decide anything. Same-day callback during business hours, no commitment.
If you or someone you’re with is in immediate danger, call or text 988 (the Suicide & Crisis Lifeline) or call 911. Shift Support Network is an outpatient program and is not an emergency service.