Adults · telehealth · benefit check

Evening counseling by video for PPO members.

Shift runs structured outpatient mental health care by secure video. Groups in the evening, individual therapy weekly, psychiatry on the team.

Group sessions three evenings a week
Individual therapy weekly, 50 minutes
Care from home. No commute, no waiting room
PPO plans only. Not Medicaid or Medicare

PPO plans may cover it, out of network. Out-of-network benefits checked free by phone. A benefit check is not a guarantee of payment.

A call first, to ask what the options are, is fine. (805) 815-6777

Free benefit check

Insurance can be confusing, so Shift handles it instead. The plan comes first, contact details after.

Insurance carrier

Member ID, last 4 digits only

Plan type

The insurance provider is not notified or contacted by completing this form. Shift asks for the last four digits of the member ID and never the full number.

Request received.

Shift calls back from (805) 815-6777, reads the benefit out loud, and says what the program costs. Next step after that is a short clinical screen by phone.

Out of network, in plain terms

What the free check actually answers.

A PPO pays outside its network

A PPO normally pays a share of care from a provider outside the network, after the deductible.

Mental health runs on its own benefit

Separate administrator, separate phone number, separate authorization. The number is on the back of the card.

Authorization comes before care

An out-of-network claim authorized in advance pays at the plan's allowed rate. One that was never authorized usually pays close to nothing. Settle it before a first session.

Four numbers on the call

Deductible, coinsurance, what is left this plan year, and what the program costs.

Our clinicians are licensed in California. Care is delivered where the patient sits. The benefit check confirms availability first.

PPO plans only. Not Medicaid or Medicare.

No coverage promise. A benefit check is not a guarantee of payment.

Adults only. This program serves adults eighteen and over.

Independent provider. No contract with any carrier or plan.

How it works

Plan, check, screen.

The plan

Carrier, the last four digits of the member ID, and the plan type. Three answers, no contact details yet.

The benefit check

Shift calls the plan, then calls back with the four numbers. Free, about ten minutes on the phone, no obligation.

The clinical screen

A licensed clinician confirms fit and availability in that state.

The schedule

A week in the program.

Three evenings

Group sessionSecure video, clinician-led. Same cohort, same clinicians.

One day, your choice

Individual therapy, 50 minutesScheduled around a work day.

Built for working adults. Groups sit after a standard work day.

Which three evenings. Confirmed on the clinical screen before a start date.

Times vary by cohort. The screen confirms yours before a start date.

If you are in crisis right now, call or text 988, the Suicide and Crisis Lifeline, available twenty-four hours a day. Call 911 if there is immediate danger. This is an outpatient program and is not an emergency service.