Home / Who we serve
Who we serveFor patients, the clinicians who refer them, and the plans that cover them.
Three ways into Shift, each with its own path and its own contact route. Pick the one that fits you.
You need help, or someone you love does
You can keep working. You can stay home. You can keep custody. Treatment built around your life, not instead of it. We verify your benefits and tell you the cost before you commit to anything, and the clinical screen confirms whether outpatient, IOP, or PHP-intensity is the right level of care. If it isn’t, we’ll help you find who is.
Check my benefitsYou have a patient who needs IOP/PHP
Step-down from detox or residential. Step-up from outpatient that isn’t enough on its own. A court-involved patient who needs documented IOP. We give you same-day verification of benefits, next-business-day intake on most cases, standardized clinical progress reporting, and 42 CFR Part 2 throughout. We make the handoff clean and keep you in the loop.
Clinical-to-clinical callYour members or employees need this benefit
Members keep their jobs, their housing, and their hours. No thirty-day leave. Substance use and co-occurring mental health under one roof. We coordinate with the Member or Employee Assistance Program your plan already uses, we work with your plan's behavioral-health benefit on the out-of-network side while we panel in-network, and we do not pay for referrals. Happy to walk your benefits team or your members through how the program fits your plan.
Schedule an overview callPrograms and pages for the partners we work with most.
Some referral relationships have their own context. These pages speak directly to them.
Members keep their jobs and their pension hours
No 30-day leave, dual diagnosis under one roof, billed to the carriers your plan already uses.
Open For drug courtsDocumented IOP with court-ready reporting
Standardized attendance and clinical progress reporting for court-involved and probation cases.
Open For first respondersTreatment that doesn’t cost you the badge
Confidential outpatient care on a schedule that works around a shift rotation.
Open For health systemsA clean step-down from your case-management team
Same-day benefit verification, next-business-day intake, and standardized reporting back to the referring team.
OpenHowever you got here, the next step is the same.
A 2-minute benefit check and a short clinical screen. We tell you the cost and confirm the right level of care. No commitment until you decide.