Partner intake, drug court track

For drug court coordinators handling 200+ SUD referrals a year.

Virtual Intensive Outpatient (ASAM 2.1) for court-mandated participants, with PHP-intensity (ASAM 2.5) hour expansion case-by-case under payer authorization. Next-day IOP intake. Same-day ASAM screen for referrals received before 4 PM PT. Court-aligned attendance reporting. One coordinator on your line.

Send a referral Schedule a 20-min call Call the coordinator line
DHCS-licensed (CA Cert 191663AP)
MAT inclusive (bup, naltrexone, OTP coordination)
Co-occurring (dual-dx) capable
42 CFR Part 2 protected
Credentialing in process with, single-case agreements available now
Aetna
Anthem CA
Blue Shield CA
Carelon
Cigna / Evernorth
ComPsych
Health Net
Humana BH
Kaiser NorCal
Magellan
MultiPlan / PHCS
Optum / UHC

Single-case agreements (SCAs) typically turn around in 3-10 business days for any commercial or self-funded plan. Medi-Cal pending county MOU; Medicare not accepted. Verify status with our admissions team, payer contracts update continuously.

How we work with drug courts

Three steps from court order to first group session.

No participant left waiting on intake. No coordinator chasing status updates.

1

Coordinator sends a secure referral

Email, fax, or our partner portal. We acknowledge within one business hour and start verification of benefits the same day.

2

ASAM screen, same-day or next business day

ASAM Criteria 4th edition multidimensional assessment by a licensed clinician, same day for referrals received before 4 PM PT. We confirm level of care (Outpatient 1.0, IOP 2.1, or PHP-intensity 2.5 with auth), MAT needs, and dual-diagnosis indications, and share the plan back with the court team.

3

IOP starts the next business day

Participant joins from a phone or laptop. PHP-intensity (2.5) hour-expansion is rendered case-by-case under payer authorization. You receive court-format attendance reports on whatever cadence the court requires, weekly is standard.

Next-day IOP intake

Same-day ASAM screen for referrals received before 4 PM PT. IOP programming starts the next business day. PHP-intensity (2.5) requires payer auth, typically 3-10 days when needed.

One liaison

A named partner-success coordinator answers your calls, runs your reports, and flags any participant trouble before it shows up in court.

Court-format reporting

Attendance, completion, missed-session escalation. Delivered the format your court already uses, not a vendor portal you have to log into.

Clinical fit

Built for the participants drug courts actually see.

Polysubstance use. Trauma. Methamphetamine. Opioid use disorder requiring buprenorphine continuation. Co-occurring anxiety, depression, or PTSD. Not the marketing-curated patient, the real one.

ASAM 1.0, 2.1, and 2.5 (with auth)

Outpatient (1.0), IOP (2.1), and PHP-intensity hour-expansion (2.5) under payer authorization. We do not operate residential. When ASAM places a participant at 3.1+, we triage to a partner facility before admission.

MAT continuation, not interruption

Participants on buprenorphine or naltrexone continue care under our Medical Director. Methadone-maintained participants stay with their OTP; we coordinate the psychosocial component.

Family and support-system sessions

Optional family programming for participants whose recovery depends on rebuilding relationships at home.

Confidential by design

42 CFR Part 2 protected. Participants attend from a private space. No facility, no exposure, no court-day photos.

Why coordinators send to Shift

The unglamorous part is the part that matters.

Insurance verified before the assessment. Reports written in the format your judge actually reads. A coordinator who picks up the phone.

No "we'll get back to you on coverage"

Benefits verified the same day we receive the referral. If coverage is wrong, we tell you within 24 hours so the court can pivot.

Reports your judge actually reads

Attendance, drug-test coordination notes (when court-ordered and consented), completion status. PDF, weekly, signed.

Missed session? You hear from us first

If a participant no-shows, we notify the coordinator the same day with our outreach status, before the judge does.

Step-down inside the same program

2.5 (when authorized) to 2.1 IOP to 1.0 outpatient continuing care, without re-referring. Participant keeps the same therapist when clinically appropriate.

Send a partner referral

Coordinator-only form. We respond within one business hour. Do not enter participant clinical detail here, secure intake follows by phone.

This form is for partner referral coordination only. Do not enter Protected Health Information (PHI) or participant identifiers. By submitting, you consent to a return business call from a Shift partner-success coordinator. Privacy policy · Notice of Privacy Practices.

Coverage, in plain English

The honest version.

We are out of network with commercial carriers. In-network credentialing is in progress. We verify your out-of-network benefits and tell you the real out-of-pocket number before you start.

Cost honesty

What we will and will not tell you about cost.

We do not waive cost-shares. We do not tell you treatment is free. We verify your OON benefits, give you the real number, and if cost is a genuine barrier we will talk about it case by case.

Referring partners

How we work with referring partners.

We do not pay referring partners. We do not accept payment from referring partners. We do not condition referrals on the patient choosing Shift. Listing-only relationships.

Patient or family? Start a benefit check

If you or someone you are with is in immediate danger, call or text 988 (the Suicide and Crisis Lifeline) or call 911. Shift Support Network is an outpatient program and is not an emergency service.

Shift Support Network is a licensed virtual behavioral health provider (DHCS Cert 191663AP) delivering ASAM Outpatient (1.0) and Intensive Outpatient (2.1) for substance use disorder, with ambulatory withdrawal management for low-risk withdrawal. Partial Hospitalization-intensity (ASAM 2.5) is available case-by-case via BHIN 24-001 hour expansion under payer authorization. Services are delivered by licensed clinicians via HIPAA-compliant telehealth. Substance use treatment records are protected under 42 CFR Part 2; release of information requires written participant consent. We do not pay for referrals and we do not accept payment for them. No fees, no kickbacks. Shift operates as an outpatient SUD provider, we do not provide residential, inpatient, or medically managed withdrawal services. Insurance status and benefit availability are verified prior to admission; coverage is not a guarantee of payment. Outcomes vary by individual.

DHCS Cert 191663AP HIPAA 42 CFR Part 2 LegitScript pending ASAM 4th edition