Hybrid virtual counseling with in-person intensives

Treatment that fits your life. Not the other way around.

A program for substance use and co-occurring mental health. Keep your job, your home, and your routine while you get well.

DHCS Cert 191663AP Same-day benefit check Next-business-day intake 42 CFR Part 2 confidential
Built for the people who most need this level of care, and can’t take a month off to get it.
The Shift model

Residential treatment asks you to disappear for thirty days. For someone holding down a job, a home, custody of their kids, or a pension’s worth of hours, that’s not a real option, so they don’t go. Shift delivers IOP and PHP-intensity hour expansion as hybrid care: most sessions virtual, with in-person intensives in California when the work calls for that level of structure. The schedule fits a working life, and the rhythm makes room for rest, family, and the rest of being a person. The people who most need treatment can finally get it.

100%
Telehealth. No facility visits required.
3 to 5h
Per day, AM / PM / evening cohorts
24h
From referral to intake on most cases
Same day
Verification of benefits
Clinical leadership

Built and run by clinicians whose licenses you can verify.

California-licensed clinical leadership with documented supervisory chains for every associate-level clinician (ACSW, AMFT, APCC) per California Board of Behavioral Sciences requirements.

Oren S. Raphael, MD

Medical Director

California-licensed physician (CA medical license A152831, NPI 1255726485, CAQH 16086333). ASAM-trained. Oversees prescribing of buprenorphine, naltrexone, and Vivitrol, medical necessity determinations, and ambulatory withdrawal management protocols.

Verify license

Founded by

Joshua Wolf

Co-Founder

Cainan Oliver

Co-Founder

Operators building the clinical and technology infrastructure behind Shift. All clinical care is directed and supervised by our Medical Director.

DHCS Certification 191663AP California Department of Health Care Services SUD treatment certification.
42 CFR Part 2 Compliant infrastructure Federal SUD record protection built into the platform, not bolted on.
HIPAA BAAs on request Business Associate Agreements with every subprocessor, available to partners and counsel on request.
MHPAEA parity 42 USC 1185a aware billing Mental Health Parity and Addiction Equity Act compliant claim coding and appeals.
ASAM Criteria 4th edition (2023) Level-of-care decisions made against the current ASAM Criteria, not the 2013 edition.
Supervision Documented for every associate Supervisory chain on file and verifiable for every ACSW, AMFT, and APCC on staff.

We are licensed in California. Patient testimonials, outcomes data, and peer-reviewed publications will be added here as those become available with consent. We will not invent them in the meantime.

Since launch

What we have done since DHCS certified us in April 2026.

Dated, verifiable, no inflated numbers. We do not publish patient counts because consent under 42 CFR Part 2 has not been collected for that purpose. Everything below is independently auditable on the public web.

DHCS-certified since April 15, 2026

Certification 191663AP, effective 04/15/2026 through 04/30/2028 for ASAM Outpatient (1.0), Intensive Outpatient (2.1), and ambulatory withdrawal management. Verifiable in the California DHCS provider directory.

Published 21 payer-specific coverage explainers

One page per commercial carrier and union health fund we verify benefits against. Anthem, BCBS, Cigna, Aetna, UnitedHealthcare and UMR, Geisinger, FEHB, AFM Musicians, SAG-AFTRA, Taft-Hartley funds, and more. Each is a real artifact, not a doorway page.

Built on ASAM Criteria 4th edition (released October 2023)

The 4th edition is the current published standard. Shift was designed around it from the first intake, so every patient's level-of-care decision rests on the most recent ASAM placement framework rather than the legacy 2013 edition.

Why people choose Shift

Built for working adults and their families who can’t disappear for a month.

Keep your life intact

Treatment around your work, not instead of it. Job, housing, custody, pension hours, all preserved.

Virtual by default

Most sessions are virtual, with in-person intensives in California when the level of structure calls for it. Works whether you’re home, on the road, wintering in another state, or away at school.

Dual diagnosis, one roof

Substance use and mental health treated together, by the same team, not bounced between providers.

Confidential

42 CFR Part 2 protects your records. Court-ready documentation when you need it, and only then.

Fast

Same-day benefit check. Next-business-day intake on most cases. We keep the gap between deciding and starting short.

Honest about cost

We verify your benefits and tell you, in plain English, what you would owe before you commit. No surprise bills.

Care for the whole person

Recovery is more than abstinence. We work on sleep, nutrition, family relationships, work-life rhythm, and the parts of well-being that hold a person up when cravings come back.

Built like software

An IOP designed in this decade.

We do not run on a fax machine. The clinical work is human. The plumbing around it is a modern platform.

Real-time benefits verification

Most programs make you wait three to five days. We pull benefits the same day, often inside an hour. You get a one-page plain-English estimate before you commit.

Patient portal

Schedule, attendance, secure messaging with your clinician, plan progress, MAT refill flow. Mobile-first. Built for the people who keep their phone in their pocket while they’re at work.

Clinician and case-manager dashboards

PHQ-9, GAD-7, AUDIT-C, and ASAM dimension scores tracked across the episode. Caseload-level views for outcomes review. Referring clinicians get a read-only view of their patient with written consent.

Court, employer, and union readouts

Attendance and clinical milestones at the level the third party is actually entitled to. No PHI bleed. The court gets enough to keep a person out of jail. The employer gets enough to keep them employed. The fund gets enough to keep them covered. Nothing more.

After Shift

Treatment ends. Recovery does not.

Most IOPs build a program that traps the patient inside it. Shift does the opposite. We get you back to a sustainable level of care, and we hand you to the right person to keep going.

Back to your therapist

Continuity with the clinician you already have

If you had a community-based therapist before Shift, we coordinate your discharge with them, share the relevant clinical context with your written consent, and step you down to a cadence they can hold.

Warm referral

Fit-matched outpatient referral

If you do not have a therapist, we hand-pick one. We know the in-network outpatient clinicians for your plan and your geography, and we warm-transfer with a clinical-to-clinical call. You do not get a list of names. You get a person who is expecting your call.

Alumni

Groups and quarterly retreats

Once-a-week alumni groups continue at no cost for the first year after discharge. The wellness retreats in Ojai, Joshua Tree, and Big Sur are open to alumni at a sliding-scale rate. Recovery is not a finite project.

Wellness retreats

Three days off the grid, four times a year, in three California places.

Quarterly weekend intensives in Ojai, Joshua Tree, and Big Sur for active patients and alumni. Somatic work, breathwork, recovery groups, real food, long sleep, and Sunday-night re-entry into the life you came in with.

Ojai winter / spring / fall

The Settle

Hot springs at the foot of the Topatopa Mountains. Citrus groves, oak canyons, slow mornings.

Friday to Sunday · 8 seats · 90 min from LAX

Joshua Tree spring / late fall

The Reset

High desert. Granite, juniper, and a kind of quiet you can hear. Values and vision back at the surface.

Friday to Sunday · 8 seats · 2.5 hrs from LAX or ONT

Big Sur late summer

The Open

Coastal redwoods on one side, the Pacific on the other. The only retreat with an optional Family Saturday.

Friday to Sunday · 8 seats + family day · 3 hrs from SFO or SJC

Get started. It takes about two minutes.

Whether it’s for you, a family member, or a patient you’re referring, we verify the benefits, tell you the cost, and do a quick clinical screen to confirm the right level of care. No commitment until you decide.

If you or someone you’re with is in immediate danger, call or text 988 (the Suicide & Crisis Lifeline) or call 911. Shift Support Network is an outpatient program and is not an emergency service.