Home / Who we serve / Young adults (18 to 26)
Young adults on a family planReal treatment, on your insurance, on your schedule.
A virtual program built for young adults dealing with anxiety, depression, and substance use. Covered by most parent PPO plans. Evening cohorts so you can keep your job and your apartment.
If you are figuring out what is anxiety, what is depression, and what the drinking or use is doing on top, the program is built for you.
You can do this from your apartment. You can do it without giving up your job. You can do it without your parents being notified, in the sense that we cannot disclose your treatment to anyone without your written consent (even if they are paying for the insurance). The EOB and notification questions are real and we walk through them with you directly.
What your parents see and do not see, explained honestly.
The most common question from young adults on a parent's plan is whether the parent will see what is going on. The answer is more specific than "it is confidential," so here is the specific version.
What the policyholder sees
The Explanation of Benefits (EOB) goes to the policyholder (usually a parent). It typically shows that a claim was paid, who it was paid to, and the dollar amount. It does not typically include clinical detail.
What is protected, regardless of who pays
Your clinical record (substance use treatment specifically) is protected under federal law (42 CFR Part 2). We cannot disclose any clinical detail to your parents without your written permission, even if your parents are the policyholder.
What you can do about the EOB
Most carriers honor a confidential communications request. Some carriers allow EOB redirection to a different address. We walk through your specific carrier's options on the benefit check call.
If self-pay is the right choice for you
Self-pay keeps everything out of insurance entirely. We discuss the cost and the trade-off if you want to consider it.
The honest answers.
Will my parents see this on the EOB?
The EOB goes to the policyholder. It typically shows a claim was paid and the dollar amount, not clinical detail. Carriers vary in how much information appears. We walk through your specific carrier and what your options are (confidential communications request, EOB redirection, self-pay) on the benefit check call.
What does HIPAA actually protect?
HIPAA protects your clinical record from disclosure to anyone you have not authorized. Substance use treatment records have additional federal protection under 42 CFR Part 2, which is stricter than HIPAA. Neither of those covers the existence of an insurance claim, which is why the EOB question is separate from the clinical confidentiality question.
Can I keep my therapist?
Yes. We coordinate with an existing therapist with your consent. We do not poach patients from existing providers.
What if I am still in school?
Many young adult patients are in school. The program is virtual and the cohorts run in the evening. We work around class schedules.
How long is the program?
The intensive outpatient phase is typically 8 to 12 weeks, three nights a week, plus weekly individual therapy. Step-down maintenance is shorter and less intensive.
What is the difference between PHP and IOP?
PHP (partial hospitalization) is a higher-intensity day program. IOP (intensive outpatient) is lower intensity and designed to fit around work and school. We operate at the IOP level. PHP-intensity care is coordinated with a partner provider when clinically indicated.
Can I keep my job?
Yes. The program is designed around a job. Evening cohorts and lunchtime individual therapy. Most patients keep working.
What if my parents are paying and want to be involved?
That is a conversation you and they get to have. If you want family involvement, we offer family programming. If you do not, your parents are not part of the clinical work. The release of information is in your hands either way.