Getting started
What is virtual IOP? Levels of care explained
A plain walk down the continuum, from outpatient to inpatient, and where intensive outpatient and virtual IOP fit.
Read the guideHome / Resources
ResourcesPlain-language guides for substance use and outpatient care.
Honest, jargon-free answers to the questions people actually ask before they reach out. No sales pitch, no scare tactics. If a guide helps you decide that we are not the right fit, that is a good outcome too.
Choosing care
Virtual IOP vs in-person IOP: how to choose
An honest comparison, including when in-person is the better call, to help you pick the format that fits your life and safety.
Read the guideBefore you start
What to expect on your first day of virtual IOP
A calm, hour-by-hour look at the benefit check, the tech setup, and your first group session, so the unknown feels smaller.
Read the guideWork and life
Outpatient treatment while working full-time
You do not have to quit your job to get help. How an evening-capable virtual IOP fits around a full work week.
Read the guideKnowing when
High-functioning substance use: the signs hiding in plain sight
For people who look fine on the outside and are quietly struggling. The signs to notice and what getting help can look like.
Read the guideFor families
Supporting a family member in treatment without taking over
How to stay supportive without managing their recovery for them: practical boundaries, what helps, what to leave alone, and how to protect your own health.
Read the guideAfter detox
After detox: what the first weeks of outpatient care look like
Detox is the beginning, not the finish line. What step-down outpatient care involves in the first weeks, and why that stretch matters so much.
Read the guideInsurance
Verify your benefits: what that actually means
The phrase every treatment site uses, explained: what happens step by step, what out-of-network means for your costs, and what a benefits check can and cannot tell you.
Read the guideHave a question a guide did not answer?
Call us. A short, confidential conversation, an out-of-network benefit check at no cost, and an honest read on whether Shift fits or who would fit better.
If you or someone you are with is in immediate danger, call or text 988 (the Suicide & Crisis Lifeline) or call 911. Shift Support Network is an outpatient program and is not an emergency service. Substance use treatment records are protected by 42 CFR Part 2.