Home / What we do / Family program
The 12-week family programRecovery is a family project. We built a program around that.
Substance use rarely affects one person alone. Our structured 12-week family program treats the person in care and supports the people around them at the same time, all by secure video, on a schedule that fits a working household.
Twelve weeks, four steady kinds of support.
Each person’s plan is set by a clinician after an assessment, so the exact mix is individualized. Most people in the program move through the same four elements each week.
Weekly individual therapy
A standing one-to-one session with a licensed clinician. This is where the core work happens, at the pace and depth the person is ready for.
Recovery coaching
Between sessions, a recovery coach helps turn the plan into daily practice: routines, accountability, and someone to call when a week gets hard.
A weekly family session
A facilitated session that includes the family members who are part of the person’s life and recovery. This is where old patterns get named and new ones get built.
Skills group
A small group focused on the practical skills of early recovery: managing cravings, handling conflict, rebuilding trust, and staying steady under stress.
The same backbone, shaped to your family.
Families are not interchangeable. The program adapts its family work to the relationship at the center of it.
When it’s a spouse or partner
Family sessions focus on the couple: honest communication, rebuilding trust, and how a partner can support recovery without carrying it alone. Partners also get their own support, independent of whether the person in care continues.
Talk it through Adolescent trackWhen it’s your child or teen
Parent-directed family work is central: parents are in the room, learning what helps and what backfires. Built around school and family life, with the confidentiality rules for minors explained plainly.
For parentsThe family intensive.
For families that want to do focused work in a shorter window, the program offers an optional family intensive: a concentrated block of family sessions, scheduled together, that goes deep on the relationships and patterns that everyday sessions can only touch. Your clinician will tell you if it fits, and when.
You do not have to have it figured out to start.
Most calls about treatment come from a spouse, a parent, or an adult child, not the person who needs help. That is normal, and it is the right instinct. You can start the conversation, and we will help you carry it.
Your own support is part of it
Carrying this alone is the part most likely to break. Family members in the program get real support of their own, not just a seat in someone else’s treatment.
Confidential, by federal law
Substance use treatment records are protected under 42 CFR Part 2, a stronger standard than general medical privacy. We explain exactly what can and cannot be shared, and with whom.
Plain-English answers.
Does the whole family have to participate?
No. The person in care is the patient. Family involvement is invited and encouraged because it helps, but it is shaped around who is actually part of the person’s life and recovery, and around what each family member is willing to do.
Is this all virtual?
Yes. Individual sessions, family sessions, coaching, and group all happen by secure video, so a working parent, a night-shift spouse, or a teen with a full school week can all take part from home.
Can I get support even if my family member will not enroll?
Yes. We can connect you with family resources whether or not the person you are worried about decides to start. If you want, we will also talk through how to bring it up with them.
How do we start?
Schedule a call. We answer your questions, and if it looks like a fit, a licensed clinician does an assessment and recommends the right level of care. Nothing is committed until you decide.
What does it cost?
We do not know until we check your specific plan. We are out of network with commercial carriers, with in-network credentialing in progress. On the call we can verify your out-of-network benefits and tell you the real number before you commit.
Start with a conversation.
Tell us a little about your family and we will help you find the right next step. Same-day callback during business hours, no commitment.
If you or someone you’re with is in immediate danger, call or text 988 (the Suicide & Crisis Lifeline) or call 911. Shift Support Network is an outpatient program and is not an emergency service.