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For referring professionalsA higher level of care you can hand a client to, and actually verify.
For outpatient therapists and group practices, detox and residential discharge planners, interventionists, sober living operators, EAP case managers, and union member-assistance and benefits leads. Shift is a virtual-first PHP-intensity and IOP program for substance use and co-occurring mental health. Next-business-day intake on most cases, same-day benefit verification, and consent-based updates back to you. We do not pay for referrals.
What Shift is to the person doing the referring.
When a client needs more structure than weekly therapy but cannot leave work and family for a month, the higher-level-of-care option you reach for should be fast, clean, and legitimate. Shift treats substance use disorder and co-occurring mental health together in a hybrid model: virtual sessions by default, with in-person intensives in California when the clinical picture calls for it. You get same-day verification of benefits, next-business-day intake on most cases, ASAM-aligned screening, and, with the client’s consent, progress updates back to you. We do not pay for referrals in either direction. The honest answer to what is in it for your practice is a dependable clinical option for the people you already care about.
The clients this level of care was built for.
Working adults and their families who need real clinical intensity but cannot disappear to get it. We serve adults and adolescents.
Step-down after detox or residential
A client leaving inpatient, medical detox, or a residential stay who needs a structured landing rather than a jump straight back to weekly sessions. We coordinate with the discharging team so nothing drops between levels of care.
Step-up from outpatient
A client on your caseload whose weekly work is no longer holding, and who needs more hours and more structure before things escalate further.
People who cannot take a leave
First responders, trades and union members, healthcare workers, working parents, and executives: the overlooked middle between a therapist and a facility, for whom a month away is not realistic.
Court-involved and documentation-driven cases
Clients who need a documented intensive outpatient course with standardized attendance and clinical progress reporting for a court, an evaluator, or an employer process.
If a client needs a higher level of care than we provide, we will tell you plainly and help point them somewhere appropriate. An honest no is part of being a dependable option.
Referral relationships, built on clinical fit and nothing else.
Different partners have different contexts. Here is how we tend to work with each, with no payment, commission, or fee in any direction.
Keep your client, add the hours
Refer up for a structured IOP or PHP-intensity course while you stay involved. With consent, we coordinate so your client returns to your care with continuity, not a gap.
A clean step-down landing
Next-business-day intake on most cases so the window after discharge does not close. Standardized reporting back to your team, within 42 CFR Part 2.
A verifiable place to land the plan
When the family is ready, the treatment option needs to be real and fast. Same-day benefit checks and a clinical-to-clinical line so you can vet us before you ever use us.
A clinical layer over your house
Virtual clinical hours for residents who need more than housing provides, delivered from the home you already run. No referral arrangements, no fees in either direction.
A level of care your file can point to
When an employee needs more than short-term counseling, we are a virtual IOP option that fits a working schedule. We coordinate with the EAP the plan already uses.
Care that keeps members on the book
Members keep their jobs, their hours, and their privacy. We verify union health and welfare or Taft-Hartley trust benefits on the out-of-network side and walk your team through how the program fits the plan.
From your referral to a warm start, without the mystery.
The whole point is that you know what happens after you hand off. Here is the sequence.
We verify before anything is promised
Send the referral through the two-minute form or book a clinical-to-clinical call. We verify the client’s out-of-network behavioral-health benefits the same day and give a real number, so nobody is surprised later.
A short clinical screen, fast
On most cases a licensed clinician completes an ASAM-aligned screen within the next business day and confirms whether IOP, PHP-intensity hours, or ambulatory withdrawal management is the right level of care.
Treatment begins on a working schedule
With the client’s written consent and a 42 CFR Part 2 release on file, the client starts in a morning, afternoon, or evening cohort, mostly by secure video, with in-person intensives in California when clinically indicated.
You stay in the loop, with consent
Where the client has authorized it, we send standardized progress updates and court-ready or evaluator-ready documentation when it is needed, and only then. You hear from a clinician, not a sales rep.
Real intensity, framed honestly.
Shift is a California DHCS-certified outpatient program. Here is exactly what that covers, in the terms a clinician cares about.
Intensive outpatient (ASAM 2.1)
The core program. Individual therapy, group, skills work, medication-assisted treatment when clinically appropriate, and family programming, three to five hours a day across morning, afternoon, and evening cohorts.
PHP-intensity hour expansion
For clients whose clinical picture supports it, we expand IOP toward PHP-intensity hours case by case under California DHCS BHIN 24-001, with payer authorization. This is an hour expansion under our IOP certification, not a separately certified PHP.
Ambulatory withdrawal management
Physician-directed outpatient withdrawal management for appropriate, lower-risk presentations, so a client does not always need a facility to begin safely.
Medication and medical oversight
Care is directed by our Medical Director, including MAT with buprenorphine, naltrexone, and Vivitrol and medical-necessity determinations against the ASAM Criteria, 4th edition.
Everything here is something you can check.
We would rather show verifiable credentials than tell you about outcomes we do not yet have the data to claim.
We are certified in California. Patient testimonials, outcomes data, and peer-reviewed publications will be added here as those become available with consent. We will not invent them in the meantime. We do not pay for referrals.
The honest answers.
How fast can you take a referral?
On most cases, a licensed clinician completes the intake screen within the next business day, and we verify out-of-network benefits the same day the referral comes in. If a case is time-sensitive, say so on the form or the call and we will prioritize it.
Do you pay for referrals or offer any kind of incentive?
No. We do not pay for referrals, offer commissions, split fees, or provide gifts or rewards in either direction. Referral relationships here are clinical partnerships only. The honest answer to what is in it for you is a dependable clinical option for the people you already serve.
What do I get back after I refer someone?
Where the client has given written consent and a 42 CFR Part 2 release, we send standardized progress updates and any court-ready or evaluator-ready documentation you need, and only then. You hear from a clinician, not a sales rep. Without consent, we cannot confirm anything about the client, by law.
What levels of care do you actually provide?
Intensive outpatient at ASAM Level 2.1, with PHP-intensity hour expansion delivered case by case under California DHCS BHIN 24-001 with payer authorization, plus outpatient, ambulatory withdrawal management, and MAT. We are certified for IOP and outpatient, not as a separately certified PHP or a residential facility.
Are you in-network with insurance?
We are currently out-of-network with commercial carriers, with in-network credentialing in progress. We verify each client’s out-of-network behavioral-health benefits the same day and give the real out-of-pocket number before anyone commits. We do not promise coverage we have not verified.
How do I know Shift is legitimate before I send a client?
Everything on this page is checkable. Our DHCS certification number, our Medical Director’s California license and NPI, our supervision chain for associate clinicians, and our BAAs are all verifiable, and the license links above go straight to the state lookup. You can also book a clinical-to-clinical call and vet us directly before you ever use us.
Can I send clinical details through the referral form?
Please do not paste PHI or full records into the form. Initials and an age range are enough for us to triage. We exchange clinical detail over a secure channel once consent and the 42 CFR Part 2 release are on file.
Ready to send someone now? The two-minute referral form routes to our admissions inbox, and we respond by your preferred channel.
Let’s make you a dependable option.
Book a short clinical-to-clinical call to see how we work, or send a referral now. No pressure, no fees, no catch.
Shift Support Network is an outpatient program and is not an emergency service. If a client or anyone with you is in immediate danger, call or text 988 (the Suicide & Crisis Lifeline) or call 911.