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Our vision

Care that comes to the person, instead of asking them to disappear to deserve it.

A version of behavioral health where nobody has to leave their job, their family, or their own life to get well, and nobody has to earn the right to be heard first.

Our mission

What we do, and how we hold ourselves to it.

Two sentences we can be held to. The vision is where we are trying to get. The mission is the work in front of us.

Shift delivers licensed virtual outpatient treatment for substance use and co-occurring mental health, built around the relationship first, held to real accountability, and measured to see whether it actually worked.

Licensed by California DHCS under certification 191663AP. Delivered by secure video. All clinical care is directed and supervised by our Medical Director, Oren S. Raphael, MD. Our co-founders, Joshua Wolf and Cainan Oliver, are operators, not licensed clinicians.

Treatment that fits your life. Delivered where your life already is.

What we hold to

Six principles.

Not values on a wall. These are the calls we make when the easy answer points the other way.

The relationship is the treatment

Modality, curriculum, and setting matter. None of them work without a person on the other side who is actually listening. We hire, train, and staff for that first.

Meet the person where they are, literally

Virtual is not a discount version of care. It is the delivery model that reaches the parent, the shift worker, and the student who would otherwise never go. The recovery has to hold at home, so the treatment happens at home.

Accountability without shame

Structure, attendance, drug testing, and honest clinical feedback are part of the work. None of it requires making a person small to deliver it.

Be the bridge, not a side

In family and adolescent work there are usually two frightened parties and no neutral ground. We hold the young person's story and the parent's fear at the same time, and we do not pretend that is easy.

The census never sets the clinical plan

Level of care follows the ASAM assessment. We verify benefits and state the cost before anyone commits. When we are not the right fit, we say so and refer out.

Measure it

Attendance, engagement, level-of-care changes, and completion are tracked and reviewed as data, not as anecdote. Lived experience tells us what to build. The data tells us whether it worked.

The story behind these principles, and the two people it started with, is on our story page. Found Recovery is a separate company with its own license, staff, and accreditation.

If this reads like what you were looking for

Start with a conversation, not a commitment.

We verify what your plan actually covers, tell you the cost before you commit, and confirm whether this is the right level of care. Call anytime and leave a message, and we return calls the same business day.

Verify your benefits, same business day.

Send us the carrier on your card and we tell you what the plan actually covers before you commit. Call anytime and leave a message. We return calls the same business day.