Mental health, New York

Virtual IOP for mental health in New York

A virtual intensive outpatient program for adults physically in New York: 9 group hours a week plus individual therapy, by secure video, with clinicians licensed in New York. Evening and morning tracks, so you can keep working.

At a glance

Care	Mental health intensive outpatient, adults
Who can attend	Adults physically in New York during sessions
Clinicians	Licensed in New York
Hours	9 group hours a week plus a weekly individual session
Evening track	Monday, Tuesday and Thursday, 8:30 to 11:30 PM ET
Morning track	Monday, Tuesday and Friday, 1:00 to 4:00 PM ET
Accreditation	Joint Commission accredited for telehealth (HCO 750994)
Insurance	Out of network; free benefit check. Medicaid and Medicare not eligible

Who it is for

Weekly therapy is not enough and depression, anxiety, or trauma symptoms keep getting worse
You are stepping down from a hospital stay or a higher level of care
You need structure several days a week but cannot stop working

Anyone needing crisis stabilization, inpatient care, or substance use treatment as the main focus needs a different level of care, and we help you find it. Placement criteria: do I qualify for IOP.

Plans New York members use

Plan pages for New York: Empire Plan (NYSHIP), New York Blue Cross Blue Shield plans, Marsh McLennan, New York Life, IBEW Local 1249 Insurance Fund. All carriers: coverage.

How a virtual IOP works

Hours, length, cost and how to vet any program: virtual IOP explained. Comparisons: IOP vs PHP and virtual vs in-person IOP.

Last reviewed October 21, 2026.

Common questions

New York questions

Is there a virtual IOP for mental health in New York?

Yes. Shift Support Network runs a virtual intensive outpatient program for adult mental health care that members physically in New York can attend, with clinicians licensed in New York.

Does Shift treat substance use in New York?

No. Shift's substance use treatment is for people located in California. If substance use is the main concern, we will point you to a New York program.

What times are the groups in Eastern time?

Evenings Monday, Tuesday and Thursday, 8:30 to 11:30 PM Eastern. Mornings Monday, Tuesday and Friday, 1:00 to 4:00 PM Eastern. Afternoon groups are arranged at intake.

How many hours a week is it?

9 group hours a week plus a weekly individual session with a licensed clinician.

Does insurance cover it?

Shift is out of network with commercial carriers. Many PPO and self-funded employer plans include an out-of-network behavioral health benefit. We check yours free and give you the cost first. Medicaid and Medicare are not eligible.

Can I keep working?

Yes. The evening and morning tracks exist so people can keep a full-time job.

Find out if it fits, and what it costs.

A free benefit check and a short clinical screen. You get the level of care, the schedule and the cost before you agree to anything.

Check your benefits Or call (805) 815-6777

If you or someone you are with is in immediate danger, call or text 988 (the Suicide and Crisis Lifeline) or call 911. Shift Support Network is an outpatient program and is not an emergency service.