Home / Referrals / For hospitals and treatment programs
For hospitals and treatment programsA step down that is not a gap.
For emergency departments, inpatient psychiatric units, withdrawal management and residential discharge planners in California. The step down starts before the discharge goes cold.
You send the referral. We carry the benefit check, the assessment, the authorization and the updates back to you.
- Next-business-day intake on most cases
- We take the discharge summary and work from it
- Out-of-network benefit check before anyone commits
- ASAM Criteria 4th edition for every level-of-care decision
- AM, PM and evening cohorts, 100 percent telehealth
Who to send to Shift.
Mental health
Weekly therapy holds it
Symptoms respond to a weekly appointment, and work, safety and home life are intact.
Three to five hours a day, from home
An adult in California, stable enough to be treated at home, who needs more than one hour a week:
- Symptoms a weekly appointment is no longer holding
- Stepping down from inpatient or a partial hospitalization program
- Anxiety, depression or trauma alongside a substance use concern
- Cannot step out of work, school or caregiving for weeks
Not us
Acute risk of harm to self or others, psychiatric instability, or anyone who needs twenty-four hour supervision.
Substance use
Outpatient is enough
Occasional use that is not affecting work, safety or home life.
Structured care without a building
An adult in California with a private space to be treated from:
- Use that is affecting daily life
- Transitioning from withdrawal management or residential care back home
- A substance use concern alongside a mental health condition
- A job, a family or a court schedule that a thirty-day absence would break
Not us
Medically managed withdrawal, twenty-four hour supervision for physical dependence, or medical instability.
What we handle.
Send a referral.
Two minutes on the referrer form, or call and we take it over the phone. A clinician calls you back the same business day.