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For public agencies

A program your client attends from home, after work.

For courts, probation and parole officers, public employers and government EAP staff. Virtual intensive outpatient by secure video, evenings or mornings, so a client keeps the job and the address they already have.

You send the referral. We carry the benefit check, the assessment, the authorization, and the updates the client consents to in writing.

  • Evening groups Monday, Tuesday, Thursday, 5:30 to 8:30 PM Pacific
  • Morning groups Monday, Tuesday, Friday, 10:00 AM to 1:00 PM Pacific
  • 9 group hours a week plus a weekly individual session
  • DHCS certification 191663AP, ASAM 1.0 and 2.1
  • Joint Commission accredited for telehealth, HCO 750994
Send a referral Call (805) 815-6777
Group times

Two tracks, both 9 group hours a week.

Evening track

  • Days: Monday, Tuesday and Thursday
  • Time: 5:30 to 8:30 PM Pacific
  • Format: two-hour IOP group, then a one-hour process group
  • Weekly: 9 group hours

Morning track

  • Days: Monday, Tuesday and Friday
  • Time: 10:00 AM to 1:00 PM Pacific
  • Weekly: 9 group hours
  • Afternoon groups: by arrangement at intake

Every track adds one individual session a week with a licensed clinician. All sessions run by secure video. Full detail on the virtual IOP schedule.

What comes back to you

What we handle.

Referral
Two minutes on the referrer form, or call and we take it over the phone. A clinician calls you back the same business day.
Benefit check
Free, by phone, usually the same business day. We tell the client the number before the first appointment.
Plans we work with
Job, union and self-bought PPO plans. We are out of network with all commercial carriers. Medicaid and Medicare are not eligible for this program.
Clinical assessment
A licensed clinician completes the assessment and documents the level-of-care decision on the ASAM Criteria.
Records
Substance use records are protected under 42 CFR Part 2. No information goes to an employer without written consent.
Updates to your office
Attendance and progress go to the recipients the client names in a written consent, at the cadence you ask for.
Scope
Substance use treatment for people in California. Mental health care for members in California, New York and New Jersey.
Oversight
Medical Director Charles Carpenter, MD. ASAM 1.0, ASAM 2.1 and ambulatory withdrawal management under DHCS certification 191663AP.
An honest no
If the client needs a higher level than outpatient, we say so on the first call rather than taking the referral.
If someone is in crisis, call or text 988, the Suicide and Crisis Lifeline. Call 911 if there is immediate danger. Shift is an outpatient program and is not an emergency service.
Questions agency staff ask first

Plain answers.

What are the group times?

Evening groups run Monday, Tuesday and Thursday, 5:30 to 8:30 PM Pacific: a two-hour IOP group, then a one-hour process group. Morning groups run Monday, Tuesday and Friday, 10:00 AM to 1:00 PM Pacific. Both tracks are 9 group hours a week plus a weekly individual session. Afternoon groups are arranged at intake.

Can you send attendance to a court or a probation officer?

Only with the client's written consent naming the recipient. Substance use records are protected under 42 CFR Part 2, and the consent sets what we release and to whom.

Does a public employer get told?

No information goes to an employer without written consent.

Which insurance works for this program?

Job, union and self-bought PPO plans. We are out of network with all commercial carriers, and the benefit check is free by phone, usually the same business day. Medicaid and Medicare are not eligible for this program.

Who oversees the clinical program?

Medical Director Charles Carpenter, MD. Substance use treatment is for people in California under DHCS certification 191663AP, covering ASAM 1.0, ASAM 2.1 and ambulatory withdrawal management. The program is Joint Commission accredited for telehealth, HCO 750994.

Send a referral.

Two minutes on the referrer form, or call and we take it over the phone. A clinician calls you back the same business day.

Referrer form Call (805) 815-6777

Related: For clinicians · For unions and employers · Group schedule · Verify benefits.

Your contact

A named person, not a general inbox.

Joshua Wolf, Founder

Clinical questions

Verify your benefits, same business day.

Send us the carrier on your card and we tell you what the plan actually covers before you commit. Call anytime and leave a message. We return calls the same business day.

Verify your benefits (805) 815-6777