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Riverside, Riverside CountyVirtual intensive outpatient program for Riverside
Intensive outpatient treatment by video for people in Riverside. If your day already contains a long commute, adding a drive to a treatment center at the end of it is not a plan. This one you attend from home.
No building in Riverside.
Shift has no clinic in Riverside. All care runs by video. A lot of people here already spend a large part of the day travelling to work, and a program that adds another journey to that day is a program that gets abandoned. Removing the journey is the point.
Our clinicians are licensed in California, and California telehealth rules follow the patient. You need to be physically in California during every session. Shift is certified by the California Department of Health Care Services, certification 191663AP, for outpatient treatment, intensive outpatient treatment and ambulatory withdrawal management.
What you would actually be attending.
Weekday cohorts in the morning, the afternoon and the evening. Group work, individual sessions and family sessions when they are clinically indicated. A treatment plan a licensed clinician signs, and a clinical review of whether this is still the right level of care.
What is in it
- Intensive outpatient treatment at ASAM level 2.1, by video.
- Individual therapy with the same clinician week to week.
- Family sessions when the clinical plan calls for them.
- Ambulatory withdrawal management for low-risk withdrawal.
- Psychiatry on the team for co-occurring mental health.
What is not in it
- Medical detox in a bed. That needs a building, and we will say so.
- Residential treatment. Same answer, and we help you find it.
- Acute psychiatric stabilization. An emergency department, not us.
- A promise about your outcome. We do not make one.
- A referral fee, in either direction. We do not pay for referrals.
Who this tends to fit here.
Treatment that does not add a trip
You attend from home, before or after the day you already have. Morning, afternoon and evening cohorts.
Check your benefits If your work is physical and scheduled tightlyWarehouse, logistics and trades
Hours that are set for you need a program with more than one hour on offer. There is a cohort in the morning, one in the afternoon and one in the evening.
Check your benefits If you are coming out of a residential stayThe step down
This is the step most people take after residential treatment or detox. We coordinate with the discharge planner so the handoff is not a gap.
Check your benefitsWe read your plan before you commit to anything.
Covered by many PPO plans. We check your benefits first.
Shift bills most major commercial plans on an out-of-network basis. We are not part of any commercial carrier network. We read your plan, tell you what it pays toward intensive outpatient care, and give you that number before your first appointment. Nothing is committed until you decide.
Medi-Cal. We cannot bill Medi-Cal today, because we hold no county contract yet. If Medi-Cal is your coverage, tell us and we will point you to a county provider who can help now.
Pages for specific cards: Aetna, Anthem, Blue Shield of California, Cigna, UnitedHealthcare, UMR, Carelon, Magellan, Kaiser.
If Shift is not the right answer for you.
In a crisis, call or text 988. That is the Suicide and Crisis Lifeline, it is answered around the clock, and it covers substance use as well as mental health. If anyone is in immediate danger, call 911. Shift is an outpatient program and is not an emergency service.
For public treatment in Riverside County, Riverside University Health System Behavioral Health runs the county network and is the place to start if commercial insurance is not what you have.
And if the clinical screen says you need a level of care we do not offer, we tell you that and help you find it. That happens, and it is a better outcome than being admitted to the wrong program.
The ones people ask first.
Is there a Shift site in Riverside?
No. We have no treatment location in Riverside or anywhere in Riverside County. Everything is delivered by video.
Can I attend from Moreno Valley, Corona or Temecula?
Yes. You need to be physically in California during each session. Nothing else about your location matters.
What if I do not have a private space at home?
We work out where the sessions will happen on the first call. A car in a quiet place, headphones and a closed door all count. A plan that assumes a quiet study you do not have is not a plan.
What are the public options in Riverside County?
For a crisis, call or text 988, or 911 if anyone is in immediate danger. Riverside University Health System Behavioral Health runs the county's public mental health and substance use services.
Start with a call or a benefits check.
Five minutes either way. We read your plan, a licensed clinician does a clinical screen, and if Shift is the right level of care you start. Next business day on most cases.
If you or someone you are with is in immediate danger, call or text 988 (the Suicide and Crisis Lifeline) or call 911. Shift Support Network is an outpatient program and is not an emergency service. Other cities: Los Angeles, San Diego, San Francisco, San Jose, Sacramento, Fresno, Bakersfield, Riverside, Long Beach, Oakland.